Frequently Asked Questions
Everything you need to know about our premium performance gear and apparel.
How can I track my Alpinestars order?
Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy for technical gear?
We offer a 30-day return window for all items. Products must be in original, unused condition with all tags and packaging intact. Please note that safety gear must not have been used on-track or on-road.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' specific to that category. We recommend taking your measurements while wearing any base layers you intend to use under your gear for the most accurate fit.
Do you offer international shipping?
Yes, we ship Alpinestars products globally. Shipping costs and delivery timelines vary by destination and will be calculated automatically at the checkout stage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
All Alpinestars products are covered by a limited warranty against manufacturing defects in materials and workmanship for a period of one year from the date of purchase.