Returns & Exchanges
At Alpinestars Official Store, we want to ensure you have the perfect fit and gear for your ride. If you are not completely satisfied with your purchase, you can return or exchange any unworn, unwashed item with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all labels attached and include the printed return authorization form inside the box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Refund or Exchange
Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing